HOW2 LGBTIQ Inclusion Training


The HOW2 LGBTIQ Inclusion Training can provide your organisation with a practical way to work towards your goals of increasing inclusivity and celebrating diversity.

It is more than a tick box activity, this program will support your organisation to undertake a culture change and develop services and programs that are genuinely inclusive.

Course Outline

Does your organisation have values, goals or targets about increasing inclusivity and celebrating diversity?

The HOW2 LGBTIQ Inclusion Training can provide you with a practical way to work towards these goals.


During this training participants will:

  • Be supported by their experienced facilitators to create a plan to embed LGBTIQ inclusive strategies across their organisation.
  • Gain an understanding of the relevant frameworks that will help participants develop strategies to improve outcomes for LGBTIQ staff and stakeholders in their organisation.
  • Learn more about the evidence base for LGBTIQ inclusive practice within services and organisations, and the positive impact this on the health and wellbeing of LGBTIQ people.


The program involves four sessions held 6-8 weeks apart combined with workplace activities provide participants with increased knowledge and capacity in:

  • Auditing your service
  • Consulting consumers
  • Educating colleagues
  • Developing and implementing an action plan
  • Managing obstacles
  • Evaluating changes.


This program, presented by SHINE SA, is based on a set of 6 national standards developed by Rainbow Health Victoria, in conjunction with QIP (Quality, Innovation & Performance), known as Rainbow Tick Accreditation.

NOTE: Although we refer to LGBTIQ inclusion, this course will also cover a broader spectrum of LGBTIQA+ inclusion.


Who should enrol? 

A minimum of 2 participants from each organisation are required to attend. This program provides the tools to implement change, therefore participants should hold leadership roles or be in charge of areas like quality, accreditation, human resources, service design, evaluation, diversity and engagement.


How do I enrol? 

Please complete the Application Form below, by selecting apply now. We endeavour to get back to you as soon as possible on your application.


Session Details

Tasks are assigned prior to the first session and at the end of sessions 1, 2 & 3. These tasks involve practical activities at participants’ workplaces to start the change management process towards accreditation.

Important: Organisations can choose to be assessed against the 6 national standards through an external process undertaken by QIP in order to achieve the Rainbow Tick. The HOW2 LGBTIQ Inclusion Training can support organisations seeking to achieve this accreditation and is suitable for any organisation seeking to become more inclusive for LGBTI clients and staff.


Session Dates

Session 1: Thursday 15th August 2024

Session 2: Thursday 26th September 2024

Session 3: Friday 8th November 2024

Session 4: TBC

Participant Feedback

“Thank you for your time and expertise the past months. The course was very illuminating, and I feel like I learnt so much. I look forward to implementing some of this at our hospital” – Course participant


“This course gave me plenty of support and assistance for doing this work.” – Course participant

“Always appreciate the exercises, thinking and discussion topics raised. Appreciate the resources, particularly the survey examples.” – Course participant

Course Cost

$1150 (incl. GST) per participant

A minimum of 2 participants are required to attend from each organisation (min. 2 participants = $2300)

Course Dates

HOW2 LGBTIQ Inclusion Training

Date start: 04 July 2024
Date end: 08 November 2024
Time: 9:30am-4:30pm

SHINE SA, 64C Woodville Road, Woodville

Status: Open
Apply Now

For more information, please email or call 8300 5358