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SHINE SA continues to monitor developments relating to COVID-19. Our priority is, as always, the health and wellbeing of our staff, clients and community. We will be responding to updated health information in our commitment to this priority.

From 1 December 2020:

SHINE SA Woodville will provide telehealth phone appointments and limited face-to-face appointments.

SHINE SA Hyde Street Practice will provide telehealth as well as limited face-to-face appointments.

To make a sexual health appointment call 8300 5300.

To make an appointment with a General Practitioner and Specialist call 7099 5320.

Walk-In and Wait services are currently unavailable
Appointments must be made by phone only.

Face-to-Face appointment requirements:

• All clinic clients are asked to wear a cloth or single-use surgical mask to clinic appointments. We can supply you with a mask if you don’t have one.
• When you arrive at the clinic you will screened and be required to read all of the SA Health current contact training sites and sanitise your hands.
• You will be required to sign in using the mySAGOV app (available from the App Store or Google Play) or by using your phone camera to scan the QR code. We prefer clients to not bring anyone with them to appointments, but if you need to, they will need to be screened and sign in as well. We will also keep a paper record for anyone who doesn’t have a phone.

The Clean Needle Program will continue at both SHINE SA Woodville and Hyde Street Practice.

For updates to our Sexual Health Counselling please visit our Counselling page.

We thank our clients and community for their understanding and support during this time.

For information on COVID-19 and what to do if you’re feeling unwell visit SA Health.

SHINE SA offers sexual health counselling at the following locations:

• SHINE SA Woodville
• SHINE SA Hyde Street Practice, Adelaide
• Metropolitan Youth Health Elizabeth*
• headspace Onkaparinga*

For more information on our sexual health counselling, see Counselling.

To make an appointment phone 8300 5300.

*these locations are available to those 25 years and under only.

Important: As of July 2021, SHINE SA’s fees are changing.

Learn More

Young people under 30 years

Sexual health services are free for all clients 30 years and under, with a Medicare card. (A fee for medication/consumables may apply)

Other fees

Clinical consultations are bulk-billed (no out-of-pocket cost) for clients aged over 30 from one of SHINE SA’s Communities of Interest, who hold a Health Care Card. (A fee for consumables may apply)

Clients over 30 years from one of SHINE SA’s Communities of Interest who do NOT hold a Health Care card, are asked to pay the total cost of the service at the completion of the consultation and the Medicare component is reimbursed.

Gap payment charges for clients over 30 years/no Health Care card

$30 General Consultation

$50 IUD Assessment

$100 IUD Insertion (does not include device cost)

International students, travellers and people without Medicare cards are required to pay the total cost of the service up-front and claim the costs of the consultation and consumables from their private health insurance. SA Pathology will directly bill people without Medicare cards.

Our receptionists are able to answer any questions you may have and help you access the sexual health care you need.

Please bring your Medicare, Health Care and concession cards with you.

For information on Hyde Street Practice GP and specialist fees visit Hyde Street Practice.