Find A Clinic

SHINE SA continues to monitor developments relating to COVID-19. Our priority is, as always, the health and wellbeing of our staff, clients and community. We will be responding to updated health information in our commitment to this priority.

COVID Update July 20 2021

In response to the evolving situation surrounding COVID-19, SHINE SA have implemented the following measures as of 20 July 2021:

• SHINE SA Woodville is temporarily closed for face-to-face appointments, SHINE SA Hyde Street Practice remains open.
  This temporary closure is in response to staff shortages and allows us to provide the safest possible service. SHINE SA Woodville will be providing telehealth appointments and providing Clean Needle Program services.
• Consultations will mainly take place via phone appointment (telehealth) unless otherwise advised.
• We encourage those seeking a sexual health appointment to call 8300 5300 and for General Practitioner and specialist appointments call 7099 5320.
  Please note that we are prioritising appointments, please call us to discuss further. Most of our consultations are now provided by telehealth, a doctor will phone you for your initial consultation. Where necessary some clients will be seen face-to-face.
• Sexual health counselling appointments will take place via phone appointment.

Walk-In and Wait services are currently unavailable.

The Clean Needle Program will continue at both SHINE SA Woodville and Hyde Street Practice. For more information speak to our receptionists, call 8300 5300.

Face-to-Face appointment requirements:

• All clinic clients are asked to wear a cloth or single-use surgical mask to clinic appointments. We can supply you with a mask if you don’t have one.
• When you arrive at the clinic you will screened and be required to read all of the SA Health current contact training sites and sanitise your hands.
• You will be required to sign in using the mySAGOV app (available from the App Store or Google Play) or by using your phone camera to scan the QR code. We prefer clients to not bring anyone with them to appointments, but if you need to, they will need to be screened and sign in as well. We will also keep a paper record for anyone who doesn’t have a phone.

For updates to our Sexual Health Counselling please visit our Counselling page.

We thank our clients and community for their understanding and support during this time.

For information on COVID-19 and what to do if you’re feeling unwell visit SA Health.

SHINE SA offers sexual health counselling at the following locations:

• SHINE SA Woodville
• SHINE SA Hyde Street Practice, Adelaide
• Metropolitan Youth Health Elizabeth*
• headspace Onkaparinga*

For more information on our sexual health counselling, see Counselling.

To make an appointment phone 8300 5300.

*these locations are available to those 25 years and under only.

Clients under 25 years old

Sexual and reproductive health services and GP services are FREE for all clients 25 years and under, with a Medicare card.
(A fee for medication/consumables may apply.)

Clients with Concession/Health Care cards 

Sexual and reproductive health services and GP services for clients over the age of 25 with a valid Concession/Health Care card will be FREE (excluding cost of any consumables).

Consumables include contraception supplied by SHINE SA, medication, and some vaccines.

Price list for clients over 25 years old (Non-Concession card holders)

Please bring your Medicare, Health Care and concession cards with you to your appointment.

Our receptionists can answer any questions you may have and help you access the sexual and reproductive health care you need. You can call 8300 5300 to find out more.

More information on our fees:

• Minor procedures involve a consult fee, gap payment and consumable fee (if applicable).
• Clients experiencing hardship are encouraged to discuss their situation with the clinician at their appointment.
• All clients are required to pay the cost of supplied consumables.
• Please note that fees are calculated on the actual duration of a consultation rather than the length of appointment booked, speak to our friendly receptionists or clinicians if you are unsure of the appointment type to book.
• A cancellation fee may be charged if clients do not cancel their appointment or fail to attend.
• Non-Medicare card holders will be charged a full cost of consult without a rebate. Any pathology taken will be directly billed. We do not process Private Health Insurance claims, we do provide a receipt for you to claim through your insurer.
  If you don’t have your own Medicare card but are listed on your family Medicare card, we can still see you without the card and our staff can obtain your number from Medicare. If you are over 15, you can obtain a Medicare card of your own by attending a Medicare office with identification and completing a Medicare Copy/Transfer Application Form. It’s a good idea to discuss this with a parent or carer if possible.

For information on Hyde Street Practice specialist fees visit Hyde Street Practice.

At SHINE SA our clinics provide advanced training and upskilling for qualified doctors, nurses and midwives. At your appointment you may be seen by a qualified health professional completing advanced training with us. A doctor, nurse or midwive will always be present to provide supervision. Talk to our reception staff to discuss what this might mean for you.