Hyde Street Practice

Hyde Street Practice is a general practice and sexual and reproductive health clinic of SHINE SA.

We provide a safe and inclusive place for comprehensive health care.

In addition to clinical services Hyde Street Practice provides a setting for a range of education, health promotion and wellbeing programs.

Book an Appointment Online

Through our online booking system you can book with our GPs OR select a Sexual and Reproductive Health appointment for SHINE SA's Sexual Health Clinic appointments.

General Practice Services

Hyde Street Practice is an affordable, non-judgmental, general practice in the centre of Adelaide. Our friendly clinicians believe in a collaborative and holistic approach to patient care. Our practice has a caring team of GPs, sexual health nurses, Sexual Health Physician and psychologist.

Our general practice services include:

General health services

Preventative health

Pregnancy and postnatal care

Children’s health

Chronic disease management

Sexual Health Physician services

Sexual Health Clinic

SHINE SA’s sexual and reproductive health clinic appointments can be booked at SHINE SA Hyde Street Practice. Sexual and reproductive health services include contraception, STI testing and management,
HIV, PEP & PrEP.

Practice Information

Doctors

Dr Steven Wade

Dr Steven Wade is an Adelaide trained GP and S100 prescriber with an interest in sexual health, men’s health, diabetes and cardiovascular health.

Dr Bianca Davidde

Bianca is an Adelaide trained GP and a current advanced trainee in sexual health. Her main areas of interest include HIV management and prevention, substance use disorders, sexual health and gender affirming care. She is an accredited HIV s100 prescriber and is experienced with management of people living with HIV and prescribing PrEP.

Dr Ali Ardehali

After finishing his internship at Royal Adelaide Hospital in 2008, Ali continued to extend his knowledge and skills in various surgical and medical disciplines followed by 3 years of Emergency Medicine training at the RAH. He then moved to Sydney and completed his advanced diploma in Obstetrics and Gynaecology. During this time, He also obtained a master degree in Reproductive Medicine with distinction from the university of NSW. He then returned to Adelaide and completed his RACGP fellowship in General Medicine and worked as an obstetrician in multiple regional hospitals.

Meanwhile, he obtained more skills in skin cancer, and aesthetics. Ali has also been involved in a number of research projects during his training and has publications about complicated and ectopic pregnancies. For the past few years, Ali has been working as a GP Obstetrician in Adelaide and regional hospitals in SA and WA with special interest in complicated pregnancies and deliveries, women’s health, and sexual health, and skin care.

Specialists

Dr Danae Kent

Dr Danae Kent is a Specialist Sexual Health Physician and S100 prescriber who has worked for over a decade in HIV and sexual health medicine. She is a member of the Australian and New Zealand Professional Association for Transgender Health and the Australasian Society for HIV Medicine.

Dr Danae Kent specialises in transgender medicine (18+), HIV, sexual health, PrEP and PEP (HIV prevention), LGBTI health, pain with intercourse and low libido, erectile dysfunction, STI testing and treatment, Hepatitis C, chronic pelvic pain, genital herpes, genital rashes and warts, chronic vaginal discharge.

Rapido is offered through a collaboration of SHINE SA and SAMESH. It is a free, less confronting HIV testing experience. Our model of service is a ‘peer’ model – the people doing the rapid testing are not doctors or nurses, they are the same as you. With a simple finger-prick test, you will find out your result in just 20 minutes.

Learn More

All patients are required to settle their accounts at the end of their consultation. We accept all major credit cards, with the exception of American Express.

An EFTPOS facility is also available for payment via our TYRO terminal. We can process the full payment with a credit card or EFTPOS,transmit the receipt to Medicare electronically and re-swipe your card. The Medicare rebate is then transferred to either your savings or cheque account.

We cannot refund your Medicare rebate into a credit facility-it must be either savings or cheque.

Bulk billing is available for Centrelink concession cardholders and children under 16 for medical services. A reduced GAP is available for students with a valid student card. Please present your current Centrelink concession card or student card to reception for these services. Brief consultations (under 5 minutes) and appointments for vaccinations only will also be bulk billed, the vaccine itself may incur a cost unless eligible for free vaccination (Bulk-billing means that appointment costs are covered by Medicare in full if you have a Medicare card).

Our Fees

Important: As of July 2021, SHINE SA’s fees are changing.

Learn More

Type of Consult Fee Medicare Rebate Amount Gap payment (Out of pocket costs)
Brief Consult <5 mins $0.00 $16.95 $0.00
Standard Consult <20mins $67.05 (Full Fee) $52.05 (Student) $37.05 $30.00 (Full Fee) $15.00 (Student)
Long Consult >20-40mins $101.70 (Full Fee) $86.70 (Student) $71.70 $30.00 (Full Fee) $15.00 (Student)
Prolonged Consult >45mins $135.55 (Full Fee) $120.55 (Student) $105.55 $30.00 (Full Fee) $15.00 (Student)

SHINE SA Hyde Street Specialist Fees

Please note that fees are calculated on the actual duration and content of a consultation rather than the length of appointment booked.

Pathology tests are usually sent to SA Pathology. If you sign the pathology Medicare form, the laboratory will charge no further fee. When you are referred for radiological investigations or specialist opinion you are advised to contact the provider in advance about the fees to be charged.

For new patients, we allow half an hour for the initial appointment: this enables both you and your doctor time to discuss your history.

Missed appointments and cancellations

Please be advised that if a client frequently misses their appointments without contacting the clinic, no further appointments will be made for that client.

Our Policies

Patients are encouraged to ensure that all contact details are correct. This helps us contact you in regards to results or changes of appointment etc.

After Hours

Patients can call 13 SICK to access out of hours care.For emergencies ring 000 or attend the closest hospital.

Results of tests

Each general practitioner will advise you how to obtain your test results. Usually, you will be advised to
make a follow-up appointment, and it is recommended that this is with the same doctor that referred you
for the tests. Our recall system is a follow up process whereby patients are contacted to return to our practice to receive the results of tests. The doctors notify the reception staff of patients they wish to recall and see in the following week. Our practice attempts to contact these patients via phone and mail. Patients
are encouraged to make appointments to follow up with test results.

Accessible Facilities

Our practice provides wheelchair access and staff will assist any patients when necessary.

Interpreter Services

Patients who do not speak English, have the option of choosing to have professional interpreter services used or for a family member to be present to act as the translator.

Communication

Telephone calls from patients will not generally be put through to doctors. Our reception staff are happy to take messages or assist you with any general questions regarding your healthcare. If you have a medical question after seeing one of our doctors, you can speak with the nurse and they will discuss your concerns with the doctor. Normally our nurses will return your call later the same day. If you have an urgent medical problem then our nurses will organise an urgent appointment with one of our doctors. Emails and
Facsimiles are reviewed on a daily basis.

Should you have any feedback regarding your care, we have a suggestion box in the waiting room and you
can leave feedback via our website. Alternatively you may speak with our senior practice administrator, Gillian Petracaro. If you have any concerns about the care from your doctor, please immediately discuss this with your doctor so that your concerns can be managed. Should you have ongoing concerns, then we are happy to offer you a second opinion from another doctor at the practice. We are always trying to improve our service and are happy to address any complaints from our clients.

Smoking Policy

Our practice has a no smoking policy.

Chronic Disease Prevention

We are committed to helping our patients prevent the development
of chronic disease. We encourage you to take advantage of the
practice nurse and the time you spend with the doctor to have your
modifiable lifestyle factors assessed. For our patients over 75 we
recommend a yearly health assessment which is a comprehensive
review of a wide range of health issues. Patients aged 45–49 are also
eligible and encouraged to have a detailed health check to help
identify chronic diseases for which you may be at risk.

Procedures

The doctors can perform many minor procedures if required (e.g. removal of skin lesions, treatment of simple fractures).
Cryotherapy (for warts etc), nebuliser, Pap smears and resuscitation equipment is available. A longer appointment may be required for some procedures so please inform the receptionist.

Investigations

The doctors can perform many tests on site (e.g. ECG, hearing tests, lung function tests, blood collection). X-rays, CT scans, ultrasound, mammograms etc. can be arranged elsewhere when needed.

Patient Recall for preventative care/ abnormal results/referrals

We have an active Reminder/Recall System in which we contact the patient by either phone or mail for follow up of a preventable activity such as cholesterol check, blood pressure, abnormal results that require monitoring and referrals to outside specialists.
Please discuss with your doctor if you wish to opt out of any aspect of the recall system.

Hearing or Language Issues

To help our doctors ensure they fully understand the nature of the
patient’s problem and patients fully understand the outcome we
use an interpreter service where necessary.

Transfer of Medical Records

If you require a copy of your records to be sent elsewhere please ring the practice or speak to reception for a transfer of records form and we can arrange for them to be sent.

Unacceptable Behaviour

Our practice has a zero tolerance for unacceptable behaviour. We will not tolerate any behaviour that is violent, threating, abusive or aggressive. Any patient displaying such behaviour will be asked to leave the premises immediately and if necessary the police will be called.
In the event of a repeat offender the patient will no longer be seen at our clinic.

Records

In our practice we have electronic records. Patient histories are recorded on computer and are
accessible at all SHINE SA clinics. These records are backed up daily to prevent any loss. All incoming histories, documents and letters are scanned into the computers and saved in the appropriate patients history.

Patient Feedback & Complaints

We value your opinion on the facilities and services our practice offers.

Patients can express complaints in writing to the practice manager and a copy will be kept for our records.

For more information about how and where to make a complaint about a health care provider, visit the Health and Community Services Complaints Commissioner (HCSCC) South Australia page here.

Health Promotion and Wellbeing

SAMESH provides support, education and training about Sexual Health and HIV for men who have sex with men and people living with HIV, as well as services for the broader LGBTIQ community, in South Australia. SAMESH is located at 57 Hyde Street, Adelaide.

Learn more about SAMESH via their website.

Bobby Goldsmith Foundation (BGF) is Australia’s oldest community based HIV organisation providing client services and support programs in NSW and SA. BGF South Australia is located at 57 Hyde Street, Adelaide.

Learn more about Bobby Goldsmith Foundation via their website.

Contact Us

Location: 57 Hyde Street, Adelaide

+