Below are some common questions and answers about SHINE SA services.

If you have a question about sexual health, please call our free and confidential Sexual Healthline on 1300 883 793, which is open Monday to Friday between 9.00am and 12.30pm. (If you live outside Adelaide, please call toll free on 1800 188 171).

If you live in country SA, Gender Connect Country SA can provide answers to frequently asked questions on trans and gender diverse care.

Thorne Harbour Health’s LGBTIQA+ Specialist Mental Health Service also provides support for trans and gender diverse care.

There also local resources with more information on trans and gender diverse care, including TransHealthSA.

SHINE SA (Sexual Health Information, Networking and Education) has provided sexual health services to the South Australian community since 1970. Services include clinics, counselling, community and professional education programs, library facilities and resources.

You can either phone us to make an appointment or drop in to a clinic during specified times with no appointment needed.

You can also have your sexual health questions answered by an experienced sexual health nurse by calling our Sexual Healthline.

The Sexual Healthline is open from 9.00am to 12.30pm Monday to Friday. It’s a confidential service, so if you want to talk to someone about your sexual health, but feel more at ease with a telephone conversation than face-to-face contact, then call the healthline on:

Tel: 1300 883 793
Toll Free: 1800 188 171 (country callers only)

SHINE SA provides services for specific Communities of Interest:

  • people 25 years and under
  • Aboriginal and Torres Strait Islander people
  • Lesbian, gay, bisexual, transgender and intersex people
  • people with disabilities including mental health
  • people from culturally and linguistically diverse backgrounds
  • men who have sex with men
  • sex workers
  • people living with HIV
  • people living in regional, rural and remote SA

You can access a range of services at SHINE SA’s clinics across the state, including:

  • Sexually Transmitted Infections (STI) and Blood Borne Virus (BBV) testing, management and referral including Rapid HIV testing
  • Contraception services (including Emergency Contraception)
  • Pregnancy testing, counselling and referral
  • Information on safer sex and sexuality issues
  • Sexual health issues
  • Counselling on a range of sexual health issues

Services are free for people under the age of 25. Services are also free for people with a valid Concession/Health Care card.
This does not include the cost of consumables (e.g. medication, contraception supplied by SHINE SA, medication, and some vaccines).

Fees for our services can be found on our clinic page: Find a Clinic.


The clinical teams at SHINE SA include both doctors and registered nurses/midwives who work collaboratively to provide high quality services to the community.

SHINE SA offers a therapeutic counselling service provided by professional sexual health counsellors. For more information visit Counselling.

SHINE SA provides a range of opportunities for a wide range of professionals to increase their knowledge and skills in the area of sexual and reproductive health. Click here for more information.

SHINE SA has an extensive free library and access to online resources where you will find a broad selection of items on relationships and sexual health, including books, journals, reports and DVDs.

We produce a range of publications, pamphlets and other resources. Many of the resources can be downloaded for free.

Visit our Online Shop to view or purchase resources.