Medical Administration Officer

Join SHINE SA as a Medical Administration Officer! 

We are seeking an enthusiastic and dedicated Medical Administration Officer (MAO) to join our team at Davoren Park. This 12-month fixed-term position offers a regular work schedule of one day per week, every Monday from 9:00 am to 5:00 pm. 

There will also be opportunities to work additional days across other SHINE SA sites to provide leave coverage and support the wider team. 

At SHINE SA, we’re committed to providing comprehensive sexual, reproductive, and relationship health services. Our mission is to deliver inclusive, client-centred care to diverse communities across South Australia, including young people, Aboriginal and Torres Strait Islander communities, LGBTIQA+ individuals, and people with disabilities.  

About the Role: 

As a Medical Administration Officer, you’ll play a crucial role in supporting our Clinical Team. This position is perfect for someone with exceptional customer service skills, strong attention to detail, and a passion for making a difference. You’ll be the first point of contact for our clients, helping to create a welcoming and supportive environment.  

Key Responsibilities: 

• Provide professional, responsive medical reception services  

• Schedule and manage client appointments  

• Maintain accurate client records and support clinical operations  

• Processing Medicare payments 

• Assist with administrative tasks, including mail, facility management, and financial data  

• Contribute to a positive client experience and uphold SHINE SA’s values  

What We’re Looking For: 

• Exceptional communication and customer service skills  

• Strong administrative skills with proficiency in Microsoft Office  

• Ability to work independently and as part of a team  

• Knowledge of medical terminology and experience in clinical administration  

• Commitment to equity, social justice, and the diverse needs of our communities  

Why SHINE SA? 

• Be part of a passionate team dedicated to improving community health   

• Make a real impact in the lives of others   

• An inclusive, diverse and supportive team environment  

• Flexible working arrangements  

• Access to cultural leave  

• Ongoing professional development and training opportunities   

• Salary Sacrifice arrangements available   

• Aboriginal Alliance Staff Network  

Apply via SEEK now and be part of a forward-thinking, values-driven organisation that puts people first. Please submit your application including a cover letter addressing the essential requirements of the position, your CV, and contact details for three referees.   

Download the Position Description

Need support with your application? Contact Gillian Petracaro gillian.petracaro@shinesa.org.au for a confidential discussion.   

Applications close at 9 am Monday 24 August 2026

SHINE SA is an equal opportunity employer. If you don’t tick every box in this ad, please don’t rule yourself out. We acknowledge that people in underrepresented groups (including Aboriginal and Torres Strait Islander People, LGBTIQA+, culturally diverse and people with disability) tend only to apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes – so if this role resonates with you, please apply.   

We offer cultural leave, flexible work arrangements, an inclusive and supportive team environment, and an Aboriginal Alliance Staff network to support our staff. 

This appointment will be subject to a satisfactory Working with Children Check (WWCC).    

We acknowledge the Kaurna people as the Traditional Owners of the land on which we work and pay our respects to Elders past and present   We are committed to creating a culturally safe and inclusive workplace.