Book An Appointment
Accessibility at Our Clinics
We can support people with different access needs.
Mobility and transfers
Hoists and trained staff are available for people who need hoist-assisted transfers.
If you need a hoist or help with transfers, please book a phone pre-assessment before your appointment.
This gives us time to talk with you about what you need.
Wheelchair access
Our clinics have:
- wheelchair-accessible entrances
- accessible bathrooms
- adjustable examination beds.
Accessible parking
Accessible parking is available at:
- Woodville
- Davoren Park.
Other access needs
Our team can talk with you about what you need before your appointment.
You can tell us if you need support with:
- moving around or transferring
- communication
- sensory needs
- extra time
- changes to the clinic environment.
Please tell us about your access needs when you make your appointment.
Telehealth
Telehealth appointments are available for many services when appropriate, for example, cervical screening and STI testing.
This means you may be able to have your appointment without travelling to a clinic.
Interpreters and communication support
Interpreters, including Auslan interpreters, are available.
You can also contact SHINE SA through the National Relay Service:
- TTY/Voice: 133 677
- Speak and Listen: 1300 555 727
- SMS Relay: 0423 677 767.
Need extra support?
If you have access needs, please tell us when you make your appointment.
If you need a hoist or have other access needs, you can book a phone pre-assessment.
You can talk to us about what you need before you come to the clinic.
If you are not sure what support you need, please contact us. We can talk with you about your options.