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Gender Wellbeing Service
The Gender Wellbeing Service is a free, confidential service and safe space for people who are questioning their gender identity or identify as trans or gender diverse.
This service provides psychological therapies, peer support, general information and support within the metropolitan area of Adelaide.
If you would like to see if you live or work within the Adelaide Primary Health Network service area, please visit the Primary Health Network. Do you live in rural or regional SA? Visit Gender Connect Country SA.
You can contact the Gender Wellbeing Service by completing the contact form at the end of this page.
Psychological Therapies
We provide non-crisis, evidence-based psychological therapies for gender questioning, trans and gender diverse people with mild to moderate mental health concerns. The service is available for people who are 12 years old and over. To access our psychological therapies, a Mental Health Care Plan is required from a GP.
Our Mental Health Clinician is an endorsed clinical psychologist and can provide support around a range of challenges that impact on mental health and wellbeing.
NOTE: our Mental Health Clinicians are not able to provide assessments and reports. Alternative referral options for this can be found on the ‘Practitioner’s List’ on the Trans Health SA website.
How to access our psychological therapies:
- Obtain a Mental Health Care Plan (MHCP) from your GP
- Send your MHCP to the Gender Wellbeing Service via fax: 7099 5399
- We will contact you to arrange an intake appointment to assess your suitability for the service
- We will book in an appointment with Mental Health Clinician or suggest alternative services
Peer Support Program
Our service offers a Peer Support Program for gender questioning, trans and gender diverse people supported by a team of paid staff and volunteers with lived experience of gender diversity.
Our Peer Support team can provide information and support from a lived experience perspective for community members who are 16 years and over.
Our Peer Support Program also offers a range of community groups and community workshops for gender diverse people and their supports.
How to access our Peer Support Program:
- Fill out the contact form below
- We will contact you to arrange for an intake appointment to assess your suitability for the service
- We will link you with a Peer Volunteer or suggest alternative supports
NOTE: Our Peer Support Program does not replace therapy or counselling services.
Please be advised that our Peer Support Program at the Gender Wellbeing Service is currently at capacity.
Any new referrals for individual Peer Support will require an assessment and provided the option of being placed on a waitlist. Our General Enquires and Psychological Therapies services are still available. For further information and support around alternative referral options, please contact the Gender Wellbeing Service via the contact form below.
Become a Peer Volunteer
If you are interested in becoming a Peer Volunteer at the Gender Wellbeing Service, view the Application Form for more information and to submit an expression of interest.
General Enquiries
We have an online enquiry service available for gender questioning, gender diverse and trans people and those who are personally and professionally supporting individuals who identify as gender diverse.
This includes general information and support and referral options and pathways and can be accessed by completing the contact form below.
Community Groups and Community Workshops
We offer a range of community groups and community workshops for gender diverse people and their supports. These groups and workshops run at various times throughout the year. Please contact the Gender Wellbeing Service via the below contact form if you’d like any further information.
Workshops
Gender Adventure – Workshops for newly identified trans and gender diverse young people.
Families in Transition – Workshops for parents and carers of trans and gender diverse young people.
Community Groups
Visit Trans Health SA for information around community groups available.
Adelaide Queer Games – A safe space for LGBTQIA+ people 16 years + and their allies to meet new people and play games.
TransFemme SA – Monthly social meet ups for those who identify as feminine and are not assigned female at birth.
Rainbow Space – A monthly group meeting for young people aged 12 -17yrs who identify as LGBTIQA+.
YouSpace – A group program for young people aged 12-17yrs who identify as gender questioning, gender diverse and transgender.
Crisis Services
If you or another person are experiencing a mental health emergency:
- Phone the Mental Health Triage Service: 13 14 65 (24 hours a day, 7 days a week)
- Attend your nearest hospital emergency department
- phone 000 (Police, Ambulance or Fire Service)
Alternative Non-Crisis ‘Out of Hours’ Services
If you or another person are seeking alternative ‘out of hours’ phone support services contact:
- QLife: 1800 184 527 (3pm to midnight) QLife is a counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI)
- Lifeline: 131 114 (24 hours a day, 7 days a week)
- Kids Helpline (up to 25 years): 1800 551 800 (24 hours a day, 7 days a week)
- Suicide Call Back Service: 1300 659 467 (24 hours a day, 7 days a week)
Contact the Gender Wellbeing Service
Contact Form
You can contact the Gender Wellbeing Service by filling out the following form. This is the most effective way to access this service, if you have further questions call 7099 5320.
NOTE: We make every effort to attend to referrals within 2 weeks. Please check your junk email folder if you have not received a response.
This service is funded by the Adelaide Primary Health Network – an Australian Government Initiative.