Gender Wellbeing Service

The Gender Wellbeing Service is a free, confidential service and safe space for people who are questioning their gender identity or identify as trans or gender diverse. This service provides psychological therapies, peer support, general information and support within the metropolitan area of Adelaide.

If you would like to see if you live or work within the Adelaide Primary Health Network service area, please visit the Primary Health Network.

For those who live or work in Country SA please visit: Gender Connect Country SA.

You can contact the Gender Wellbeing Service by completing the contact form at the end of this page. If you have further questions, please call 7099 5320.

This service is funded by the Adelaide Primary Health Network – an Australian Government Initiative.

Psychological Therapies

We provide non-crisis, evidence-based psychological therapies for gender questioning, trans and gender diverse people with mild to moderate mental health concerns. The service is available for people who are 12 years old and over. To access our psychological therapies, a Mental Health Care Plan is required from a GP.

Our Mental Health Clinician is an Accredited Mental Health Social Worker and can provide support around a range of challenges that impact on mental health and wellbeing.

NOTE: Mental Health Clinicians are not able to clinically diagnose gender dysphoria. Alternative referral options for this can be found on the ‘Practitioner’s List’ on the Trans Health SA website.

Please be advised that our psychological therapies service at the Gender Wellbeing Service is currently at capacity.
Any new referrals for psychological therapies will undertake a screening process and be provided the option of being placed on a wait list and/or be referred to alternative support options. Individuals who are on the wait list will receive phone calls regarding their waiting list status every 4 weeks to reassess if our service is still appropriate for them. Our General Enquires and Peer Support Program services are still available (see below). For alternative mental health referral options, please consult the ‘Practitioner’s List’ on the Trans Health SA website. For further information and support around alternative referral options, please contact our Gender Wellbeing Service via the contact form below.

How to access our Psychological Therapies:

Obtain a Mental Health Care Plan (MHCP) from your GP
Send your MHCP to the Gender Wellbeing Service via fax: 7099 5399
We will contact you to arrange an intake appointment to assess your suitability for the service
We will book in an appointment with Mental Health Clinician or suggest alternative services

Peer Support Program

Our service offers a Peer Support Program for gender questioning, trans and gender diverse people supported by a team of paid staff and volunteers with lived experience of gender diversity.

Our Peer Support team can provide information and support from a lived experience perspective for community members who are 16 years and over.

Our Peer Support Program also offers a range of community groups and community workshops for gender diverse people and their supports.

How to access our Peer Support Program:

Fill out the contact form below
We will contact you to arrange for an intake appointment to assess your suitability for the service
We will link you with a Peer Volunteer or suggest alternative supports

NOTE: Our Peer Support Program does not replace therapy or counselling services.

Community Groups and Community Workshops

We offer a range of community groups and community workshops for gender diverse people and their supports.

Workshops

Gender Adventure – Workshops for newly identified trans and gender diverse young people.
Download flyer: Gender Adventure

Families in Transition – Workshops for parents and carers of trans and gender diverse young people.
Download flyer: Families in Transition

Community Groups

Visit Trans Health SA for information around community groups available.

Adelaide Queer Games – A safe space for LGBTQIA+ people 16 years + and their allies to meet new people and play games.
Download flyer: Adelaide Queer Games

TransFemme SA – Monthly social meet ups for those who identify as feminine and are not assigned female at birth.
Download flyer: TransFemme SA

Rainbow Space – A monthly group meeting for young people aged 12 -17yrs who identify as LGBTIQA+.
Download flyer: Rainbow Space

YouSpace – A group program for young people aged 12-17yrs who identify as gender questioning, gender diverse and transgender.
Download flyer: YouSpace

Become a Peer Volunteer

If you are interested in becoming a Peer Volunteer at the Gender Wellbeing Service, view the Application Form for more information and to submit an expression of interest.

General Enquiries

We have an online enquiry service available for gender questioning, gender diverse and trans people and those who are personally and professionally supporting individuals who identify as gender diverse.

This includes general information and support and referral options and pathways and can be accessed by completing the contact form below.

Download Flyer: SHINE SA Gender Wellbeing Service Flyer

Crisis Services

If you or another person are experiencing a mental health emergency:

Phone the Mental Health Triage Service: 13 14 65 (24 hours a day, 7 days a week)
Attend your nearest hospital emergency department
phone 000 (Police, Ambulance or Fire Service)

Alternative Non-Crisis ‘Out of Hours’ Services

If you or another person are seeking alternative ‘out of hours’ phone support services contact:

QLife: 1800 184 527 (3pm to midnight) QLife is a counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI)
Lifeline: 131 114 (24 hours a day, 7 days a week)
Kids Helpline (up to 25 years): 1800 551 800 (24 hours a day, 7 days a week)
Suicide Call Back Service: 1300 659 467 (24 hours a day, 7 days a week)

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