Practice Operations Manager

Practice Operations Manager

  • ASO6 Level (hourly rate of $51.90 – $54.19 per hour based on experience) 
  • Permanent, full-time (1.0 FTE) 
  • Excellent Salary Sacrificing Scheme 

SHINE SA is seeking a dynamic and experienced medical administration manager to help take its operations to the next level and provide excellent leadership and support to our administrative teams and clinicians.  

This is a newly created position that is ideally suited to someone with excellent management skills who cares about supporting and developing people and who is motivated by our mission of providing high quality sexual and reproductive health services to some of the most vulnerable people in our community.  

SHINE SA is a leading not-for-profit provider of primary care services and education for sexual and relationship wellbeing. We work in partnership with government, health, education and community agencies, and communities to improve the sexual and reproductive health and relationship well-being of the community. 

We have an exciting new opportunity for a Practice Operations Manager (see Job and Person Specification for the appropriate qualifications) at SHINE SA, based across both our Hyde Street and Woodville sites as well as some work from home opportunities. 

In this newly created role, you will work with the Director of Clinical Services and Counselling and a supportive clinical leadership team to oversee clinic operations for a multidisciplinary team that provides nursing, GP, mental health and specialist services relating to sexual and reproductive health including STI testing and treatment, STI prevention, contraception gender affirming care, care for people living with HIV, sexual health psychology and counselling and inclusive GP care.  

The focus for our Practice Operations Manager will be supporting staff and promoting teamwork across our sites, ensuring we have the right policies and procedures in place, removing barriers to accessing our services for our priority populations, enhancing client satisfaction and ensuring financial sustainability.  

This will be a challenging and rewarding role for the right person, offering a competitive salary and the ability to salary package under the generous conditions available only to not-for-profit organisations. 

If you are interested in this role, you are required to address the essential minimum requirements as outlined in the Job and Person Specification.

Download the Position Description

Your response to the Job and Person Specification should be no longer than two (2) pages and must include the name and contact details of three (3) referees. 

For further information about the position contact Jessica Willis, Director of Clinical and Counselling   

Applications should be submitted electronically via Seek.

Applications close at 9 am Monday 3 June 2024

SHINE SA is an equal opportunity employer. If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that people in underrepresented groups (including Aboriginal, LGBTIQA+, culturally diverse and people with disability) tend only to apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes – so if this role resonates with you, please apply. 

Closing Date


How To Apply

Please apply for this position via SEEK.
Submit your CV including two references, along with a cover letter addressing the position description listed above.